HT Innovator: Page Petry’s Journey from Front Desk Clerk to Global IT Visionary
Page Petry was recently featured in Hospitality Technology as part of its HT Innovator series—highlighting her career journey, leadership philosophy, and the lessons that shaped her path from hotel operations to CIO of the Americas at Marriott.
From Operations to Technology Leadership
Page’s career began at the front desk, where she quickly developed a deep appreciation for the energy and human connection that define hospitality. That foundation became a consistent thread throughout her leadership journey, influencing how she approaches both technology and team building.
A Career Built on Saying “Yes”
A defining theme in the article is Page’s willingness to embrace new challenges—even without a traditional technical background.
My entire career has been about saying: ‘Yes! I’m in. I’ll go.’ when given the opportunity to try something new.
That mindset positioned her as a bridge between IT and operations—helping translate technical solutions into real-world impact for hotel teams and guests.
Leadership Through Understanding
The feature also highlights Page’s belief that leadership starts with genuine connection and empathy.
When you immerse yourself in others’ worlds, you grow as a person.
By understanding both the business and the people behind it, she helped drive alignment across teams and elevate technology as a strategic function.
Turning Insight Into Impact
Throughout the article, Page emphasizes the importance of preparation, communication, and clarity—especially when influencing decisions at the executive level. Her ability to connect technology initiatives to business outcomes played a key role in her success.
Empowering Teams to Succeed
At the core of her leadership philosophy is trust.
If you get in the way of your team, you don’t need your team.
By hiring strong talent and creating space for them to lead, Page built teams that could operate with confidence and deliver results.
This feature offers a look into the mindset, experiences, and leadership principles that continue to shape Page’s work in hospitality technology today.
Rich Siegel
Hospitality Technology
Michal Christine Escobar
Senior Editor, Hotels
Michal Christine Escobar is Hospitality Technology’s Senior Editor, with a concentration on the hotel industry. She has a decade of experience as a B2B journalist. She is responsible for the hotel beat at the magazine and often writes about AI, VR, IoT and other emerging technologies affecting hospitality.
